Approach

We begin with the premise that what you are looking for probably doesn’t exist. It’s important to make the right start, listen to the client, ask questions and understand the challenges. The business of creating bespoke customer gifting is a demanding one, requiring thoughtfulness and creativity. It’s for us to grasp the essence of a brand and evolve a narrative that connects with the customer. The best product ideas are simple ones, featuring clever material use, neat function and just cool looks. We know we’ve succeeded when the client says, ‘you get it!’.

Design is our passion, it’s what drives us. In our world, there’s no room for the average or the mundane. We help businesses connect with their clients by creating products that are relevant and compelling. The creative process often begins with thumb nail sketches to explore options quickly, before focusing in on themes. We generate photoshop enhanced CAD visuals to communicate the design intent, layering in colour, texture and finish. We invite the client to comment throughout the process and because we have worked with some of the world’s most demanding businesses you can be sure the integrity of your brand is safe with us.

We love it when an idea comes together. Developing a design from a sketch to a 3-dimensional object is our craft, and we have honed the skills to do it. We use the latest 3D CAD modelling software and 3D printing techniques to move ideas forward, bringing the client along the journey. Shaping a design from an idea into reality requires great communication, persistence and focus on the goal. We use our extensive experience to work as a team to zero in on the best possible creative solution.

We design for manufacture; that’s to say we match design ambition with real world manufacturing considerations throughout the journey. It’s important to work this way to deliver a solution that meets the customers budget and expectation. Time management during the production phase is vital and we liaise with our supply partners daily to ensure objectives are met. We have expertise in a broad array of production methods, and we are constantly searching for exciting new materials and manufacturing processes to offer our clients.

Beautiful things come in small packages. For any customer journey, the unboxing of a gift is a critical moment. We call this the reveal. Great packaging adds hugely to the value of the product inside and should provide a moment of theatre for the recipient. Naturally, this level of finesse is only made possible by rigorous quality checking every step of the journey through production, assembly and final dispatch. Our clients trust us to do it right, confident for us to ship globally direct to their customer ready to delight and leave a lasting impression.